Application of the Six Sigma methodology in the evaluation of the results in Cell Blood Count EQAS Program (PNAEQ)

Ovelheiro, Ana; Miranda, Armandina; Correia, Helena; Cardoso, Ana; Faria, Ana Paula; Requeijo, José Gomes

http://hdl.handle.net/10400.18/6670

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Abstract(s)

Introduction: The haemogram is one of the most frequently requested laboratory tests, in hospital and ambulatory. Therefore, given its importance in the clinical context, an evaluation was performed on the results of the clinical laboratories participating in PNAEQ’s EQA Cell Blood program. The main objective of this work was to improve the Sigma quality level of the clinical laboratories and reduce the variability of their results.

Keywords

Six Sigma External Quality Assessment EQA Evaluation of Laboratory Performance Haemogram PNAEQ’s EQA Cell Blood program Avaliação Externa da Qualidade AEQ Programa Nacional de Avaliação Externa da Qualidade PNAEQ