Browsing by Issue Date, starting with "2012-09-07"
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- WP 5 Sub-task 5.1.2 Identification of required TDS resultsPublication . Oliveira, LuísaPresentation of the objectives and script of the brainstorming to identify TDS desired Key Results accorting to EFQM Excelence Model
- Implementation of a Total Quality Management System for TDS Centers based on EFQM Excellence ModelPublication . Oliveira, LuísaSummary presentation of EFQM Excellence Model and its possible application for Total Quality Management in a TDS Center.
- WP 5 Task 5.2 Process designPublication . Oliveira, LuísaPresentation of an approach for designing TDS processes.
- Implementation of a Total Quality Management System for TDS Centers based on EFQM Excellence Model. WP5 WorkshopPublication . Castanheira, Isabel; Pité, Rocha; Oliveira, LuísaImplementation of a Total Quality Management System based on EFQM Excellence Model, to question the performance and support the TDS Centers to overcome challenges to achieve sustainable excellence.
- D5.2 Guidance document on implementation of a TQM system to TDSPublication . Oliveira, Luísa; Castanheira, Isabel; Pité, MarinaProposal of the scope, objectives contents and stategy for development of the "Guidance document on implementation of a TQM system to TDS"