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Advisor(s)
Abstract(s)
Providing a quality sample and ensuring the best laboratory practices should be the aim of Pre-Analytical Phase.
With analytical phase strictly controlled, pre-analytical phase should be the laboratories target for improvement processes. Concerning to this, it is important to have in place a proper system for error
detection for this extra-analytical phase and to be able to detect errors that have a significant negative effect on sample quality and patient health. Although laboratory managers are becoming to
concern about these issues, the participation rate on the national program on pre-analytical phase is still very low, which means that the EQA provider should have an intervention more active than it
has with the analytical phase. In order to contradict this weak participation and to reach the laboratories needs, PNAEQ (Programa Nacional de Avaliação Externa da Qualidade) has launched two types of schemes in which
laboratories participation depends mainly of the EQA provider. One is the “mystery client”, which simulates a real life scenario to verify if the information provided to the patient depends on the
laboratory collaborator. The other one is a presential audit, which identify some of the real errors occurred during the blood drawing. The aim of these two types of surveys is to demonstrate that
most of the pre-analytical errors are detectable and, more important than that, they can be corrected or eliminated when pre-analytical phase is controlled.
Description
Keywords
Avaliação Externa da Qualidade AEQ Programa Nacional de Avaliação Externa da Qualidade PNAEQ Fase Pré-Analítica Pre-analytical Phase
Pedagogical Context
Citation
Publisher
Instituto Nacional de Saúde Doutor Ricardo Jorge, IP.
