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Telework during the COVID-19 epidemic in Portugal and determinants of job satisfaction: a cross-sectional study

2021-12-06Journal article Open access
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dc.contributor.authorSousa-Uva, Mafalda
dc.contributor.authorSousa-Uva, António
dc.contributor.authorMello e Sampayo, Marta
dc.contributor.authorSerranheira, Florentino
dc.date.accessioned2021-12-20T16:26:33Z
dc.date.available2021-12-20T16:26:33Z
dc.date.issued2021-12-06
dc.description.abstractBackground:Telework satisfaction is a Public Health concern, intensified by the COVID-19 pandemic, and its determinant factors may be related with the negative health effects of teleworking. However, there is still little research exploring this issue. This study aimed to characterize telework during the first wave of the COVID-19 epidemic in Portugal and to identify the major predictors of telework satisfaction. Methods: This is a cross-sectional study aimed at all teleworkers working in Portugal, during the first wave of the COVID-19 epidemic. Data were collected through a Google Forms platform online questionnaire distributed by a snowball method on social networks. Descriptive statistics included crude and relative frequency data. The associations between sociodemographic characteristics, self-perceived health, organization of working time, concentration at work, work-life balance, work disconnection, working conditions, and organizational demands (flexibility and organizational trust based on E-work Life Scale) with telework satisfaction were estimated through logistic regression. Results: This study included 1004 participants. Teleworkers satisfaction levels were high (69%). Better concentration at work (OR = 1.54; 95%CI 1.01–2.34); the satisfaction with the balance between work life and extra work when teleworking (OR = 1.79; 95%CI 1.17–2.74); and higher work flexibility (OR = 2.26; 95%CI 1.46–3.49) were good predictors of greater levels of satisfaction with telework. However, its major predictors were the company’s trust in teleworkers (OR = 4.50; 95%CI 2.89–7.02) and feeling good in the workspace at home (OR = 3.72; 95%CI 1.46–9.49). Conclusions: Our findings point that work environment and organizational culture play a crucial role in affecting telework satisfaction. More studies are needed to monitor telework satisfaction and its effects on physical and mental health, so that Public and Occupational Health (and Safety) can be able to identify and implement the best interventions that allow promoting individual health and foster a healthy work environment for teleworkers.pt_PT
dc.description.sponsorshipFundação Ciência e Tecnologia, IP national support through CHRC (UIDP/04923/2020)pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationBMC Public Health. 2021 Dec 6;21(1):2217. doi: 10.1186/s12889-021-12295-2pt_PT
dc.identifier.doi10.1186/s12889-021-12295-2pt_PT
dc.identifier.eissn1471-2458
dc.identifier.urihttp://hdl.handle.net/10400.18/7825
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherBMCpt_PT
dc.relationComprehensive Health Research Center - Research, Education, Training and Innovation in Clinical research and Public Health
dc.relation.publisherversionhttps://bmcpublichealth.biomedcentral.com/articles/10.1186/s12889-021-12295-2pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectCOVID-19pt_PT
dc.subjectCOVID-19 Pandemicpt_PT
dc.subjectJob Satisfactionpt_PT
dc.subjectOccupational Healthpt_PT
dc.subjectErgonomicspt_PT
dc.subjectTeleworkpt_PT
dc.subjectEstados de Saúde e de Doençapt_PT
dc.subjectObservação em Saúde e Vigilânciapt_PT
dc.subjectSaúde Públicapt_PT
dc.titleTelework during the COVID-19 epidemic in Portugal and determinants of job satisfaction: a cross-sectional studypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleComprehensive Health Research Center - Research, Education, Training and Innovation in Clinical research and Public Health
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F04923%2F2020/PT
oaire.citation.issue1pt_PT
oaire.citation.startPage2217pt_PT
oaire.citation.titleBMC Public Healthpt_PT
oaire.citation.volume21pt_PT
oaire.fundingStream6817 - DCRRNI ID
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.embargofctAcesso de acordo com política editorial da revista.pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isProjectOfPublicationfca49be7-f346-4551-94a8-e107ebc974f6
relation.isProjectOfPublication.latestForDiscoveryfca49be7-f346-4551-94a8-e107ebc974f6

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