Oliveira, Luísa2013-03-222013-03-222012-09-07http://hdl.handle.net/10400.18/1535Summary presentation of EFQM Excellence Model and its possible application for Total Quality Management in a TDS Center.engEFQM Excelence ModelTotal Quality ManagementTDS CentersSegurança AlimentarImplementation of a Total Quality Management System for TDS Centers based on EFQM Excellence Modelconference object